At Mayan Way, we are committed to protecting and respecting your privacy. This privacy policy describes how we collect, use, and protect the personal information you provide to us when using our tour services. We recommend reading this policy carefully to understand our practices and how we handle your personal data.
1- Information we collect: We collect personal information you provide to us when booking a tour or when communicating with us through our website, email, phone, or other means. This information may include your name, email address, phone number, payment information, and any other information relevant to your booking.
2- Use of information: We use the collected personal information for the following purposes:
- Process and manage your tour bookings.
- Communicate with you about your booking and provide relevant information about the tour.
- Improve our services and personalize your customer experience.
- Send marketing communications and promotions related to our tours, provided you have given your prior consent.
- Comply with our legal obligations and resolve any disputes or claims.
3- Sharing information: We will not share your personal information with third parties without your consent, except in the following cases:
- Service providers: We may share your information with third parties who assist us in providing our services, such as accommodation providers, transportation, or other tour-related services.
- Legal compliance: We may disclose your personal information if we are legally obligated to do so or if we believe in good faith that such disclosure is necessary to comply with a legal obligation, protect our rights, or respond to a legal request.
4- Information security: We take reasonable measures to protect your personal information against loss, misuse, or unauthorized access. However, please be aware that no data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your data.
5- Your rights: You have the right to access, correct, update, or delete your personal information at any time. If you wish to exercise any of these rights, please contact us through the contact details provided at the end of this policy.
6- Changes to the privacy policy: We reserve the right to update or modify this privacy policy at any time. We recommend periodically reviewing this policy to stay informed about any changes.
Mayan Way Tours is subject to these legislations:
General Data Protection Regulation,
and the California Consumer Privacy Act (CCPA)
If you have any questions or concerns about our privacy policy, please do not hesitate to contact us through the following contact details:
Mayan Way Tours
Effective date: December 11, 2023, updated 27 January 24.